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Hf Fenix Urban, Lisbon
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Key details
About the Hotel
Av. Antonio Augusto De Aguiar 14,
Lisbon,
Portugal,
1050-016,
Lisbon Region
HF Fénix Urban is situated near Praça Marquês de Pombal, a key cosmopolitan hub in Lisbon. This hotel features modern design elements highlighted by cream shades and wooden details. It offers convenient access to public transportation and major tourist attractions.
Location
The hotel boasts a prime location in Lisbon's business center, within walking distance of several attractions like Eduardo VII Park and Avenida da Liberdade. Public transportation options, including the metro, are readily available, facilitating easy access to the city's landmarks. El Corte Inglés, the renowned shopping center, is just a few minutes away.
Rooms
All guestrooms at HF Fénix Urban are equipped with amenities such as free WiFi and safes. Rooms feature modern decor, air conditioning, flat-screen TVs, and minibars stocked with refreshments. They include private bathrooms equipped with hairdryers and are soundproofed for comfort.
Eat & Drink
The hotel's Parque Restaurant provides a variety of international and regional cuisine, offering a breakfast buffet to kick-start the day. Additionally, guests can relax at the Lobby bar, ideal for enjoying a glass of wine or a cocktail in a serene atmosphere. Light fare and drinks are also available at the hotel bar.
Leisure & Business
HF Fénix Urban includes versatile business facilities, accommodating various needs. The lobby features a 24-hour reception, currency exchange, and conference facilities. The inviting common areas combine sophistication with informality, catering to both leisure and business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Comfort
My room was impeccably clean, with a plush bed and delightful pillows that made for a restful night's sleep.view full review
Delicious Breakfast Picks
The breakfast recommendations from staff were great! I tried a local breakfast spot and loved every bite.view full review
Well-Stocked Essentials
I appreciated the basic toiletries provided in the clean bathroom and the complimentary water, tea, and coffee for added convenience.view full review
Cozy Living Space
The living area in my room was pleasantly spacious and comfortable, making it a relaxing spot to unwind after a busy day.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
Av. Antonio Augusto De Aguiar 14,
Lisbon,
Portugal,
1050-016,
Lisbon Region
Map view
street view
Av. Antonio Augusto De Aguiar 14,
Lisbon,
Portugal,
1050-016,
Lisbon Region
City landmarks
Castle
Castle of Sao Jorge
2.3
km
Museum
Calouste Gulbenkian Museum
860 m
Square
Praca do Comercio
2.6
km
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
2.1
km
Market
Time Out Market Lisboa
2.4
km
Square
Rossio Square
2.1
km
Avenida da Liberdade
Avenida da Liberdade
1.0
km
Zoo
Lisbon Zoo
2.4
km
Church
Miradouro da Senhora do Monte
2.4
km
Square
Graca Church and Convent
2.1
km
Church
Miradouro Sao Pedro de Alcantara
2.0
km
Church
Lisbon Cathedral
2.5
km
Garden
Natural History Museum and Botanical Garden
1.6
km
Church
Church of Sao Roque
2.2
km
Church
Igreja do Menino Deus
2.3
km
Historic Site
Reservatorio da Patriarcal
1.4
km
Museum
National Museum of Ancient Art
2.9
km
LisbonPortugal
Bairro Alto
2.3
km
Park
Estufa Fria
720 m
Garden
Miradouro do Torel
1.6
km
Museum
Alfama
2.6
km
Museum
Arpad Szenes
940 m
Museum
The National Museum of Contemporary Art
2.4
km
Monastery
Church of Sao Vicente of Fora
2.4
km
Rua Augusta 2 Praça do Comércio
Arco do Triunfo
2.5
km
Mall
Atrium Saldanha
730 m
Mall
Amoreiras Shopping Center
1.5
km
Nearby
Park
Parc Eduardo VII
600 m
Museum
Dr. Anastacio Goncalves House-Museum
150 m
Estacao de Metro do Marques de Pombal Praca Marques de Pombal
Estatua do Marques de Pombal
150 m
Restaurants
Sushicome
30 m
Avenida Antonio Augusto de Aguiar 24A
Lidia Restaurante & Bar
320 m
Rua Martens Ferrao n 32
Di Casa
140 m
Avenida Fontes Pereira de Melo 5B
Terceiro Sentido
230 m
Avenida Sidonio Pais n 4
Pao-me-Quer Caffe
400 m
Rua Viriato 9A
Ola Bom Dia
400 m
Rua Viriato 8
Boi Preto Grill
370 m
Rua Andrade Corvo no 29A
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
spacious rooms
great location
basic amenities
mixed service
7.6/10
Very good
Rooms
7.5
Location
8.5
Service
8.1
Dining
7.5
Guest reviews
7.6/10
based on 8 reviews
4/5
based on 1604 reviews
8.4
8.4/10based on 2566 reviews
#123 of 324 hotels in Lisbon based on Tripadvisor
Dave
United Kingdom,
May
2024
7.4/10
The hotel offers a quiet and efficient stay with modern and clean rooms, although slightly small. The service is extremely friendly and helpful. The location is functional and within walking distance of transport options. The dining experience is okay, with some surprises. Overall, a solid choice for a convenient and comfortable stay.
Rooms
8.0
The rooms were serviced very efficiently every day, quiet and modern.
Service
9.0
The staff was always very friendly and extremely helpful.
Location
7.0
The location is functional and within walking distance to bus and metro stations.
Dining
6.0
The dining was limited but had some surprising options.
Facilities
7.0
The hotel offers necessary amenities for a comfortable stay.
Joseph
United States,
April
2024
8.6/10
I was pleasantly surprised by the comfort and cleanliness of the rooms, though the hotel lacked in-room amenities. The service was exceptional, providing a friendly and welcoming atmosphere after a day of exploring. The central location was extremely convenient, with easy access to public transportation. While the dining experience offered a decent variety, particularly for vegans and vegetarians, there were minor drawbacks. Overall, a good value for the money.
Rooms
8.0
The room was surprisingly spacious by European standards, configured like a mini-suite with a separate sitting room and bedroom.
Service
9.0
The service was friendly and very helpful, ensuring a pleasant stay.
Location
9.0
The hotel's location was excellent, centrally situated near Marques de Pombal Square and with convenient access to public transportation.
Dining
8.0
The dining experience offered a good variety of items, catering to different dietary preferences.
Facilities
9.0
The hotel facilities were clean and well-maintained, providing all necessary conveniences for a comfortable stay.
Andy
United Kingdom,
October
2023
6.8/10
The hotel has a very strong smell of cigarettes in the rooms, making them feel dark and cold due to the wooden floor and small window. Despite noise from neighboring rooms, guests rave about the thrilling views from the top floor. The location is excellent, close to the subway and Hoponhopoff bus, though not in the exact city center. The dining experience is nice but starts late at 7:00 AM for early flights. The service is attentive to replacement needs but might lack some efficiency.
Rooms
5.0
The rooms felt dark and cold with a strong smell of cigarettes, but the views from the top floor were thrilling.
Service
7.0
The service is very up to date with replacing things but might lack efficiency in addressing issues.
Location
8.0
The location is great, close to the subway and the starting point of the Hoponhopoff bus, although not in the exact city center.
Dining
7.0
The dining is nice, but the late start at 7:00 AM may be inconvenient for early flights.
Facilities
7.0
The facilities are sufficient for a city break stay.
Gemma
United Kingdom,
October
2023
8.2/10
The hotel is conveniently located close to the city center and Metro station making it easy to explore. The rooms, though compact, have comfortable beds and were promptly cleaned upon request. The service was exceptional with friendly and helpful staff always willing to assist. Dining options offered great variety with some areas for improvement. Overall, a good value for the location and service provided.
Rooms
8.0
The rooms are compact but feature comfortable beds. Ours was located on the 2nd floor below the restaurant, with reception on the 4th floor. It was clean and cozy.
Service
9.0
The staff were incredibly friendly and accommodating, always ready to assist with any need. From local restaurant suggestions to room service, their service was top-notch.
Location
9.0
The location is excellent, with the hotel just 200m from the Metro and a pleasant walk to the city center. The proximity to the subway station and central thoroughfare adds to the convenience.
Dining
7.0
The dining experience provided good variety, although improvements could be made especially in offering more hot dish options. The selection was diverse but mainly focused on pork dishes.
Facilities
8.0
The facilities were well-maintained and offered the necessary services like room service, car hire, dry cleaning, housekeeping, and laundry.
James
United States,
August
2023
8.2/10
I loved the hotel's great location with its proximity to the Parque subway station and an array of restaurants. The rooms, though lacking a view, were appealingly clean and featured a rare king-size bed for Europe. The service was exceptional, with top-quality staff who were always polite and welcoming. However, the noisy underground location was a drawback. The dining experience offered a fantastic selection, but the breakfast was limited. Overall a good value for the price.
Rooms
8.0
The rooms were very appealing and clean with a king-size bed, a rare find in Europe.
Service
9.0
The staff were remarkably polite and helpful, making my stay delightful.
Location
9.0
The hotel had an excellent location just a 2-minute walk from the metro station, making it convenient for exploring.
Dining
7.0
The dining options were fantastic, but the breakfast was limited, not meeting expectations.
Facilities
8.0
The hotel offered a range of services like room service and dry cleaning, adding convenience to the stay.
Chris
United States,
August
2023
8.2/10
I had a wonderful experience at this hotel. The rooms were spacious, clean, and very comfortable, resembling a mini-suite setup with a separate sitting room and bedroom. However, they didn't quite match the photos on the booking website. The location was excellent, within walking distance of many attractions and top-notch dining spots. The dining experience was fantastic with a variety of choices, especially the eclectic British dishes after lunch.
Rooms
8.0
The rooms were roomy by European standards and configured like a mini-suite -- with a separate sitting room and bedroom, spacious, clean, and very comfortable. However, they were not like the photos in booking.
Service
7.0
The service was impeccable, especially the lady hosting breakfast and the gentleman at the bar. They were friendly and helpful, making our stay memorable. However, there were issues with communication at both check-in and during breakfast.
Location
9.0
The hotel's location was perfect. It was within walking distance of all the places I wanted to visit, and there were plenty of excellent restaurant options nearby. However, it didn't give off a 4-star hotel vibe as expected.
Dining
9.0
The dining experience was superb with very attentive staff, great cleaning service, and an abundance of food choices. The eclectic British dishes were a highlight after lunch.
Facilities
8.0
The facilities were top-notch, offering everything needed for a comfortable stay. However, improvements could be made in the air conditioning system and overall quality department.
Maurice
United Kingdom,
July
2023
8.2/10
I had a wonderful stay at the hotel, with spacious and comfortable rooms, and exceptional service from the staff. The location was convenient, near the metro station, and the dining experience was mostly enjoyable, despite a few small issues. The facilities added to the overall positive experience.
Rooms
8.0
My room was like a mini-suite, with a separate sitting room and bedroom, providing extra comfort. The only downside was that it took over 45 minutes to get into our already warm room.
Service
9.0
The service at the hotel was top-notch, especially the outstanding hotel staff who were always ready to assist. From room service to housekeeping, the staff excelled in their roles.
Location
9.0
The location of the hotel on floor #2 was excellent, close to the metro and bus stop, making it convenient for getting around. Being at the beginning of the Avenida da Liberdade offered easy access to the city center.
Dining
7.0
The dining experience was pleasant overall, with a good breakfast served by very professional staff. However, some items were lukewarm, and the coffee could have been better. Mariana provided excellent breakfast service.
Facilities
8.0
The hotel offered a good range of facilities, from car hire to laundry services, enhancing the overall guest experience.
Julia
United Kingdom,
May
2023
7.4/10
The hotel offers a hot basic for a 4-star experience, with large rooms featuring lovely beds and spacious bathrooms. While the amenities are extremely basic, they have all you need for a comfortable stay. The service was mixed, with some staff members being polite and helpful, while others showed signs of discomfort and lack of interest. The location is perfect for exploring beautiful Lisbon, whether you prefer walking down Avenida Libertad or taking the metro, with direct transportation options nearby. The dining experience was excellent, with a wide variety of food choices, especially recommended if booking through Booking. The facilities are satisfactory, providing essential services like room service, car hire, and laundry.
Rooms
7.0
The rooms are big with a lovely bed and a spacious bathroom with a bath tub.
Service
6.0
The service was a mix of polite and helpful interactions alongside some discomfort and lack of interest from certain staff members.
Location
8.0
The location is perfect for exploring Lisbon, whether walking down Avenida Libertad or taking the metro, with direct connections available nearby.
Dining
9.0
The dining experience was excellent with a lot of food choices, especially recommended if booking through Booking.
Facilities
7.0
The facilities provide useful services such as room service, car hire, and laundry.
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