Hf Fenix Urban Hotel Lisbon, Lisbon ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Av. Antonio Augusto De Aguiar 14, Lisbon, Portugal, 1050-016

HF Fénix Urban is located in Praça Marquês de Pombal, one of the most cosmopolitan areas of Lisbon. This hotel features modern design with harmonious cream shades and wooden details. Its proximity to major tourist sites and business centers makes it a strategic choice for travelers. The hotel offers a welcoming atmosphere with a blend of sophistication and informality, appealing to both leisure and business guests.

Location

HF Fénix Urban is situated just a few meters from Praça Marquês de Pombal, making it a prime location for exploring Lisbon's attractions. The hotel is within walking distance of key sites like Avenida Liberdade and Parque Eduardo VII. Public transportation options, including the metro, are conveniently nearby, facilitating easy access to the city's highlights.

Rooms

All guestrooms at HF Fénix Urban feature air conditioning and come equipped with a minibar stocked with drinks and refreshments. Rooms include amenities such as free WiFi, flat-screen TVs, and private bathrooms with hairdryers. The decor is modern, with white tones and parquet flooring enhancing the ambiance. The hotel offers a variety of room types, including doubles, twins, triples, and quadruples.

Eat & Drink

The Parque Restaurant serves a diverse menu featuring international cuisine and regional dishes, providing a pleasant dining experience. Guests can enjoy a breakfast buffet that offers a wide range of options to start their day. The Lobby Bar is available for guests to relax with a wine or cocktail in a tranquil atmosphere. Light fare and drinks can also be found at the hotel bar.

Leisure & Business

HF Fénix Urban provides a 24-hour reception, hotel safe, and currency exchange to accommodate guest needs. The hotel features conference facilities suitable for business meetings and events. Guests benefit from free WiFi access throughout the premises, making it easy to stay connected. Additionally, the hotel's lobby creates a modern yet welcoming space to unwind.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

12 m²

Bed options:

2 Single beds

Air conditioning

room details

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Comfort Plus Twin Room

Max:

3 persons

30 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Comfort Double Room

Max:

2 persons

12 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Lisbon4300 ft

Airports

Humberto Delgado (LIS) 4.4 mi

Aerodromo Municipal de Cascais (cat) 12.9 mi

Train

Campolide Station 1.1 mi

Metro stations

Parque Metro700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets!

I was pleasantly surprised by the buffet dinner. The quality of the food was outstanding, and breakfast offered plenty of choices.view full review

Spacious Room

My room was spacious and impeccably clean, providing a comfortable retreat after a long day of exploring.view full review

Helpful Assistance

The front desk team was incredibly helpful during my stay, assisting me with my travel plans and Uber requests.view full review

Great Connectivity

The room had excellent media facilities, allowing me to easily stream my favorite shows without any hassle.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Tea and coffee facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Location

Av. Antonio Augusto De Aguiar 14, Lisbon, Portugal, 1050-016

Map view

street view

Av. Antonio Augusto De Aguiar 14, Lisbon, Portugal, 1050-016

City landmarks

Castle

Castle of Sao Jorge

1.4 mi

Museums

Calouste Gulbenkian Museum

2900 ft

Square

Praca do Comercio

1.6 mi

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.3 mi

Market

Time Out Market Lisboa

1.5 mi

Square

Rossio Square

1.3 mi

Avenida da Liberdade

Liberty Avenue

3400 ft

Zoo

Lisbon Zoo

1.5 mi

Church

Miradouro da Senhora do Monte

1.5 mi

Square

Graca Church and Convent

1.3 mi

Church

Miradouro Sao Pedro de Alcantara

1.3 mi

Church

Lisbon Cathedral

1.6 mi

Garden

Natural History Museum and Botanical Garden

1.0 mi

Church

Church of Sao Roque

1.3 mi

Church

Igreja do Menino Deus

1.4 mi

Historic Site

Reservatorio da Patriarcal

4700 ft

Museums

National Museum of Ancient Art

1.8 mi

LisbonPortugal

Bairro Alto

1.4 mi

Parks

Estufa Fria

2400 ft

Garden

Miradouro do Torel

5200 ft

Museums

Alfama

1.6 mi

Museums

Arpad Szenes

3100 ft

Museums

The National Museum of Contemporary Art

1.5 mi

Monastery

Church of Sao Vicente of Fora

1.5 mi

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

1.6 mi

Mall

Atrium Saldanha

2400 ft

Mall

Amoreiras Shopping Center

4900 ft

Nearby

Parks

Parc Eduardo VII

2000 ft

Museums

Dr. Anastacio Goncalves House-Museum

500 ft

Estacao de Metro do Marques de Pombal Praca Marques de Pombal

Estatua do Marques de Pombal

500 ft

Restaurants

Sushicome

100 ft

Avenida Antonio Augusto de Aguiar 24A

Lidia Restaurante & Bar

1100 ft

Rua Martens Ferrao n 32

Di Casa

500 ft

Avenida Fontes Pereira de Melo 5B

Terceiro Sentido

800 ft

Avenida Sidonio Pais n 4

Pao-me-Quer Caffe

1400 ft

Rua Viriato 9A

Ola Bom Dia

1400 ft

Rua Viriato 8

Boi Preto Grill

1300 ft

Rua Andrade Corvo no 29A

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

spacious rooms

great location

basic amenities

mixed service

7.6/10

Very good

Rooms

7.5

Location

8.5

Service

8.1

Dining

7.5

4/5 based on 1604 review

#123 of 324 hotels in Lisbon based on Tripadvisor

Dave

United Kingdom, May 2024

7.4/10

The hotel offers a quiet and efficient stay with modern and clean rooms, although slightly small. The service is extremely friendly and helpful. The location is functional and within walking distance of transport options. The dining experience is okay, with some surprises. Overall, a solid choice for a convenient and comfortable stay.

Rooms

8.0

The rooms were serviced very efficiently every day, quiet and modern.

Service

9.0

The staff was always very friendly and extremely helpful.

Location

7.0

The location is functional and within walking distance to bus and metro stations.

Dining

6.0

The dining was limited but had some surprising options.

Facilities

7.0

The hotel offers necessary amenities for a comfortable stay.

Joseph

United States of America, April 2024

8.6/10

I was pleasantly surprised by the comfort and cleanliness of the rooms, though the hotel lacked in-room amenities. The service was exceptional, providing a friendly and welcoming atmosphere after a day of exploring. The central location was extremely convenient, with easy access to public transportation. While the dining experience offered a decent variety, particularly for vegans and vegetarians, there were minor drawbacks. Overall, a good value for the money.

Rooms

8.0

The room was surprisingly spacious by European standards, configured like a mini-suite with a separate sitting room and bedroom.

Service

9.0

The service was friendly and very helpful, ensuring a pleasant stay.

Location

9.0

The hotel's location was excellent, centrally situated near Marques de Pombal Square and with convenient access to public transportation.

Dining

8.0

The dining experience offered a good variety of items, catering to different dietary preferences.

Facilities

9.0

The hotel facilities were clean and well-maintained, providing all necessary conveniences for a comfortable stay.

Andy

United Kingdom, October 2023

6.8/10

The hotel has a very strong smell of cigarettes in the rooms, making them feel dark and cold due to the wooden floor and small window. Despite noise from neighboring rooms, guests rave about the thrilling views from the top floor. The location is excellent, close to the subway and Hoponhopoff bus, though not in the exact city center. The dining experience is nice but starts late at 7:00 AM for early flights. The service is attentive to replacement needs but might lack some efficiency.

Rooms

5.0

The rooms felt dark and cold with a strong smell of cigarettes, but the views from the top floor were thrilling.

Service

7.0

The service is very up to date with replacing things but might lack efficiency in addressing issues.

Location

8.0

The location is great, close to the subway and the starting point of the Hoponhopoff bus, although not in the exact city center.

Dining

7.0

The dining is nice, but the late start at 7:00 AM may be inconvenient for early flights.

Facilities

7.0

The facilities are sufficient for a city break stay.

Gemma

United Kingdom, October 2023

8.2/10

The hotel is conveniently located close to the city center and Metro station making it easy to explore. The rooms, though compact, have comfortable beds and were promptly cleaned upon request. The service was exceptional with friendly and helpful staff always willing to assist. Dining options offered great variety with some areas for improvement. Overall, a good value for the location and service provided.

Rooms

8.0

The rooms are compact but feature comfortable beds. Ours was located on the 2nd floor below the restaurant, with reception on the 4th floor. It was clean and cozy.

Service

9.0

The staff were incredibly friendly and accommodating, always ready to assist with any need. From local restaurant suggestions to room service, their service was top-notch.

Location

9.0

The location is excellent, with the hotel just 200m from the Metro and a pleasant walk to the city center. The proximity to the subway station and central thoroughfare adds to the convenience.

Dining

7.0

The dining experience provided good variety, although improvements could be made especially in offering more hot dish options. The selection was diverse but mainly focused on pork dishes.

Facilities

8.0

The facilities were well-maintained and offered the necessary services like room service, car hire, dry cleaning, housekeeping, and laundry.

James

United States of America, August 2023

8.2/10

I loved the hotel's great location with its proximity to the Parque subway station and an array of restaurants. The rooms, though lacking a view, were appealingly clean and featured a rare king-size bed for Europe. The service was exceptional, with top-quality staff who were always polite and welcoming. However, the noisy underground location was a drawback. The dining experience offered a fantastic selection, but the breakfast was limited. Overall a good value for the price.

Rooms

8.0

The rooms were very appealing and clean with a king-size bed, a rare find in Europe.

Service

9.0

The staff were remarkably polite and helpful, making my stay delightful.

Location

9.0

The hotel had an excellent location just a 2-minute walk from the metro station, making it convenient for exploring.

Dining

7.0

The dining options were fantastic, but the breakfast was limited, not meeting expectations.

Facilities

8.0

The hotel offered a range of services like room service and dry cleaning, adding convenience to the stay.

Chris

United States of America, August 2023

8.2/10

I had a wonderful experience at this hotel. The rooms were spacious, clean, and very comfortable, resembling a mini-suite setup with a separate sitting room and bedroom. However, they didn't quite match the photos on the booking website. The location was excellent, within walking distance of many attractions and top-notch dining spots. The dining experience was fantastic with a variety of choices, especially the eclectic British dishes after lunch.

Rooms

8.0

The rooms were roomy by European standards and configured like a mini-suite -- with a separate sitting room and bedroom, spacious, clean, and very comfortable. However, they were not like the photos in booking.

Service

7.0

The service was impeccable, especially the lady hosting breakfast and the gentleman at the bar. They were friendly and helpful, making our stay memorable. However, there were issues with communication at both check-in and during breakfast.

Location

9.0

The hotel's location was perfect. It was within walking distance of all the places I wanted to visit, and there were plenty of excellent restaurant options nearby. However, it didn't give off a 4-star hotel vibe as expected.

Dining

9.0

The dining experience was superb with very attentive staff, great cleaning service, and an abundance of food choices. The eclectic British dishes were a highlight after lunch.

Facilities

8.0

The facilities were top-notch, offering everything needed for a comfortable stay. However, improvements could be made in the air conditioning system and overall quality department.

Maurice

United Kingdom, July 2023

8.2/10

I had a wonderful stay at the hotel, with spacious and comfortable rooms, and exceptional service from the staff. The location was convenient, near the metro station, and the dining experience was mostly enjoyable, despite a few small issues. The facilities added to the overall positive experience.

Rooms

8.0

My room was like a mini-suite, with a separate sitting room and bedroom, providing extra comfort. The only downside was that it took over 45 minutes to get into our already warm room.

Service

9.0

The service at the hotel was top-notch, especially the outstanding hotel staff who were always ready to assist. From room service to housekeeping, the staff excelled in their roles.

Location

9.0

The location of the hotel on floor #2 was excellent, close to the metro and bus stop, making it convenient for getting around. Being at the beginning of the Avenida da Liberdade offered easy access to the city center.

Dining

7.0

The dining experience was pleasant overall, with a good breakfast served by very professional staff. However, some items were lukewarm, and the coffee could have been better. Mariana provided excellent breakfast service.

Facilities

8.0

The hotel offered a good range of facilities, from car hire to laundry services, enhancing the overall guest experience.

Julia

United Kingdom, May 2023

7.4/10

The hotel offers a hot basic for a 4-star experience, with large rooms featuring lovely beds and spacious bathrooms. While the amenities are extremely basic, they have all you need for a comfortable stay. The service was mixed, with some staff members being polite and helpful, while others showed signs of discomfort and lack of interest. The location is perfect for exploring beautiful Lisbon, whether you prefer walking down Avenida Libertad or taking the metro, with direct transportation options nearby. The dining experience was excellent, with a wide variety of food choices, especially recommended if booking through Booking. The facilities are satisfactory, providing essential services like room service, car hire, and laundry.

Rooms

7.0

The rooms are big with a lovely bed and a spacious bathroom with a bath tub.

Service

6.0

The service was a mix of polite and helpful interactions alongside some discomfort and lack of interest from certain staff members.

Location

8.0

The location is perfect for exploring Lisbon, whether walking down Avenida Libertad or taking the metro, with direct connections available nearby.

Dining

9.0

The dining experience was excellent with a lot of food choices, especially recommended if booking through Booking.